Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You'll be asked to select a delivery method during checkout.

-The site you are visiting is on an HTTPS server (the little green padlock on the left side of this page's URL is there to remind you).

-Most online shops only insure your "shopping cart" and everything related to the payment of orders.

-On this site, ALL PAGES are secure and cannot be hacked or targeted by malware.

-In short, you can browse and buy safely.

We always aim to make sure our customers love our products, but if you do need to return an order, we're happy to help. Just email us directly and we'll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

You can contact us through our contact page! We will be happy to assist you.

Get in touch with our Personal Shopper Online. An exclusive service for all PRE-ORDER orders.

All payments are processed through a secure payment system provided by Shopify.

The first time you place an order we will also ask you for the cardholder's billing address or work address. This process is part of the security system that independently verifies your data. To avoid experiencing delays in your order, please ensure that all your details are entered correctly at checkout.

HANNIBALLAGUNA.COM makes shipments to Peninsular Spain, the Balearic Islands, the Canary Archipelago, Ceuta, Melilla and more than 50 destinations in the world. If your country is not included in our list, you can write to us at INFOSHOP@HANNIBALLAGUNA.COM and we will help you.

The delivery time for standard shipments is 3 to 6 business days except for orders of items marked PRE-ORDER. Delivery times for PRE-ORDER items vary between 21 days and 90 days depending on each model. Deadlines for PRE-ORDER items are indicated on the product sheets.

OurPersonal ShopperOnline is a fashion professional with specialized training in pattern making and clothing construction, as well as extensive management and knowledge of trends and protocol. An expert in adapting our collections to your individual needs. Do not hesitate to ask him any questions about your custom order. Personal ShopperOnline is an exclusive service for all PRE-ORDER orders. Get in touch at:

PERSONAL-SHOPPER@HANNIBALLAGUNA.COM

Whatsapp +34 660.39.57.24

For orders over €100.00, standard shipping for mainland Spain is free. For purchases less than this amount, shipping costs start at €4.80. Shipping costs depend on size, weight and destination, they are reflected on the items, and you can view them at the end of the purchasing process.

Taxes and duties are calculated based on the country of shipping destination and in the particular case of Spain, all our products include the VAT in force at all times.

Most countries are shipped as DDP (Delivery Paid) destinations, meaning all import taxes and duties are included in the final purchase price. Countries excluded from this list are DDU (unpaid delivery service) destinations, product prices shown do not include all taxes and duties, as well as VAT. An example of this is the United Kingdom. When orders arrive at DDU destinations, before releasing your order, customs will be required to pay import duties, customs and local sales taxes collected by the receiving country.

We do not split orders. We only deliver orders to one address. If you wish to split your orders and ship your purchases to multiple addresses, we suggest placing an individual order for each destination.

 Before your purchases have been prepared for shipment, we may cancel an item, change the size or edit your shipping information. However, we cannot change orders or add or remove parts to an existing order once the product is ready to ship. In the case of custom orders with Pre-Order service, changes cannot be requested if the personalized cutting and sewing process is in the process of execution or the supply of raw materials is advanced.

An order with products from different collections is considered a multiple order. If you order multiple items from different collections, they will probably arrive separately in different packages and on different dates. For each package you will receive a confirmation email with its corresponding tracking link. If you need international assistance to make a query or give instructions in this regard, you can contact us at email

SHOP-SERVICE@HANNIBALLAGUNA.COM or contact us directly by WhatsApp via the customer service phone number +34 683.10.73.18

When you ship your order, we will send you a confirmation email with the tracking number along with the estimated delivery date. You will also receive a link to the carrier in charge of your order so that you can consult it at all times andagree on delivery with them. To track your order, you must register by creating a customer account so you can view the tracking and progress of your order.

We offer you 14 days from the date of receipt of the product to request a return or exchange. After you are eligible for a return or exchange, we will collect the items free of charge from the address you provide us. To organize your exchange or return, contact us by email or phone. Please read our return and exchange policy carefully to ensure that items are eligible for return.

PRE-ORDER orders are those referring to custom-made items for the COUTURE and ATELIER online collections. PRE-ORDER orders are made exclusively for you individually with the selected size and equivalent to the measurements indicated in our SIZE GUIDE. For PRE-ORDER orders by size, shipping and delivery time is established for each model.

Through the following email address, PERSONAL-SHOPPER@HANNIBALLAGUNA.COM

Our Online Personal Shopper is a fashion professional with specialized training in pattern making and clothing construction, as well as extensive management and knowledge of trends and protocol. An expert in adapting our collections to the individual needs of each client. 

Our Online Personal Shopper helps you improve your looks, renew your wardrobe, find your personal style, define the colors that suit you best, get more out of your physiognomy and look more elegant to go to a store. event, wedding or social commitment.

Our Online Personal Shopper guides and advises you in choosing the most appropriate garments according to your style and needs, in selecting your size and in how to take measurements for custom-made dresses.